Shipping

Please email hola@outletdelux.es with any questions or white us via WhatsApp.

Tel. +34 951516412

Shipping costs for each specific geographic area are calculated at checkout.

We offer free pick up in our store in Puerto Banús, in Marbella, Málaga, Spain.

- 6,50€ for orders inSpain.

- 20€ for Europe (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, United Kingdom)

- 30€ Rest of the World.

Once orders are sent a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out.

Outlet De Lux will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

Returns

We accept returns within 14 days of delivery. The items must be in new condition, with tags attached and in the original packaging in order to be eligible for a return. Costumers will be responsible for the returns shipping cost.

In case of customer requests, the refund of the item(s) returned, the refund will be issued after the parcel is returned to our store and only after the quality check on the item(s).

On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund your credit/debit card. Kindly note that it can take 3-5 working days for the payment to show on your account (how long depends on your card issuer).